i can't fault anything with this…
i can't fault anything with this company. easy to deal with, orders process correctly, items purchased are durable, light and airy.... i will be shopping with them again
Hawkins246
2 Contributions
Excellent service and quality product.
Excellent service and quality product.
There was an issue with delivery (not Popgear's fault) but they rectified this immediately and we received the item shortly afterwards.
Many thanks :D
Rebecca815
3 Contributions
Very good value for money good item and…
Very good value for money good item and quick delivery will use again
Kristin324
1 Contribution
Customer service very poor
Wrong size item received. I ordered one size, they sent another. E-mailed to ask what I should do as the item then showed out of stock in the size I required. No response, I wouldn't bother using them!
Andrew Burton
3 Contributions
Excellent sellers !!!
5* service !!! Quick delivery genuine quality items,I'd looked everywhere for roblox merchandise but couldn't find what I was looking for until I found this site..my son is sooo happy with his beanie hat scarf & bum bag !!! Will definitely be paying a visit again ?many thanks ?
Isabella736
2 Contributions
Fab service
Fab service, quick dispatch and delivery time and even a follow up email to make sure I got the item, that it fits and that I like it. Will definitely use this sellet again
Rosie P981
3 Contributions
Excellent service from this company.The…
Excellent service from this company.The Pokeman pjs I bought for my Grandson are lovely quality & the price was a lot better than other places I looked!Will certainly shop with them again
Isaiah S.
3 Contributions
Lovely warm beetlejuice top
Got a beetlejuice jumper it arrived fast was as described going to have a very happy daughter thank you
Sanchez883
3 Contributions
Excellent arrived quickly
Excellent arrived quickly, Jacket looks great, seems to be good quality and fitted great. Will definitely come back and try more products, fantastic customer service as well which is a bonus.
Popgear is excellent
Popgear is really great! They are super friendly and reply to your questions right away. Great experience and love the items in their shop.
Super quality and wearing comfort of their clothes.
Taylor524
2 Contributions
wrong size, no answer
They sent the wrong size tshirt, I called and spoke to a girl who said someone will call me, but they never did, I'm still waiting to get my money back.
PS you have not used your company email to communicate with me.
In addittion, you have not called me as you mentioned. Now you want me to book a taxi and post your item. You are unreal.
Timmothy217
4 Contributions
Would really like to give it 5 stars as…
Would really like to give it 5 stars as the delivery is great and t shirts even better but ordered wrong size my mistake emailed customer services right away to either cancel order or rectify sizing, but was sent the original order and only got an email 48hrs later to say they couldn't change it as its already been dispatched. Postage to send it back would be quater of what I paid for t shirt so will just keep it and give it away.
Poor customer service
Six weeks after Pop Gear received my returned item still no refund.
So, seven weeks and two e mails later I received an e mail thanking me for my patience, advising that my refund would be with me within a few working days and asking me to change my review.
Ten working days later, nine weeks in total, still no refund.
Don’t shop at Popgear!
Website displays items in stock when they are not. Unresponsive customer service! Don’t purchase from this store!
I ordered 2 T-shirt’s and was sent the wrong size in error. Since then I have received terrible customer service. Each email takes them 24 hours to reply so what could have been a simple process has taken over a week, is still unresolved and is frustrating and disappointing. When I have flagged poor service directly, this has been ignored.
Popgear do not care. I will not be shopping at this store again and advise you to go elsewhere.
Lawson696
5 Contributions
Terrible Customer Service
Been in contact with Popgear since well before Christmas about an order I never received. Still haven’t received a refund and their customer service team only responds to one email a day at 6am. I’ve asked them to call me which they will not. Out $60 and my son didn’t get a Christmas present. I will never order from here again. If I could give 0 stars I would.